Privacy Policy

This privacy policy sets out how “HMA” uses and protects any information that you give “HMA” when you use this website.
“HMA” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“HMA” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5 January 2016.

What we collect

We may collect the following information:
The personal information we collect from you includes personal information supplied directly by you through our website. For example, the details you provide us when you place an order, open an account, subscribe to our emails, join a mailing list, enter a competition, submit an enquiry, or provide feedback to us. Where we wish to collect personal information about you via the internet, we will expressly ask you for that personal information and explain the purpose for which we are requesting the personal information (e.g. to add you to a mailing list). Outside of personal information that you enter through our website, we also receive and store certain types of information through the use of ‘Cookies’, when you interact with “HMA” via the Internet. Cookies are alphanumeric identifiers that are placed on your computer’s hard drive through your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. We recommend that you leave your cookies enabled as they allow our systems to recognise your browser and provide quicker and easier use of our website.

We collect personal information for a number of reasons, including to: deliver and improve the products and services that we offer you, to complete other transactions with you or on your behalf, to protect against fraud or theft, to provide offers and promotions that we consider may be of interest or benefit to you, and to generally provide you with a premium customer experience. We will only collect personal information that is necessary for our functions and activities. We will generally only use your personal information for purposes related to the purpose or purposes for which the information was collected, or where you have consented to the use.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Your personal information will be held by “HMA”. We take reasonable steps to make sure that the personal information we collect, store, use and disclose is accurate, complete and up-to-date. We do not intend to sell your personal information to other parties. However, we will often need to pass your personal details, such as your name and address, to companies who perform part of our service delivery, for example, organisations such as postal service providers. We may otherwise use or disclose your personal information with your consent (or if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure) or where required or authorised by law, which may include:

Use Outside New Zealand

We welcome visitors from outside New Zealand. However, this is a New Zealand based website and this privacy policy governs the personal information collected at this website irrespective of where you may be located when you visit the website and interact with it. This means your personal information may be stored outside the country in which you are located and any government authorities which have jurisdiction over the website may be entitled to access any personal information provided.

Children

We will not knowingly collect information from any unsupervised person under the age of 18. If you are under 18 years of age you must not submit any personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian.

Access and Correction

If you wish to access or correct any personal information we hold about you, please contact us using the Contact Details set out below. We request that you provide as much detail as you can about the particular personal information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing that personal information to you subject to any restrictions on fees imposed by law. In certain circumstances, we may decide to not correct your personal information. If that is the case, we will give you our reasons for that decision and will attach to the personal information a statement of the correction sought but not made.

If you have any questions or feedback about privacy, or wish to make a complaint, please contact us by mail at:

HMA
PO Box 604
Christchurch 8140
New Zealand

Alternatively email us